Terms & Conditions

Last updated: 11 September 2026

These Terms & Conditions govern your use of the Hexla Molecular Laboratory Group Ltd. website at hexlaml.com (the “Site”). By accessing or using the Site, you agree to these terms. If you do not agree with them, please do not use the Site.

1. About the Site

Hexla Molecular Laboratory Group Ltd. provides information about APIs, R&D chemicals, fine laboratory compounds and related supply services. The Site is primarily intended for professional, commercial and research-related users.

Information published on the Site is provided for general information and does not constitute a binding offer to sell, a product specification, regulatory advice, medical advice, or a guarantee that a particular product is suitable for a particular purpose.

2. Product enquiries and quotations

Submitting an enquiry or requesting a quotation does not create a contract. Product availability, specifications, pricing, minimum order quantities, lead times, delivery terms and other commercial conditions are subject to confirmation by Hexla.

A binding contract arises only when an order has been accepted by Hexla in writing or otherwise in accordance with the applicable agreed ordering process.

3. Product use and regulatory responsibility

Customers are responsible for ensuring that any product they purchase, import, handle, store or use is lawful and appropriate for their intended purpose and jurisdiction.

Where applicable, customers are responsible for obtaining and maintaining all licences, permits, registrations, approvals and other authorisations required for the purchase, import, export, possession, handling, storage and use of products.

Products must not be used for unlawful purposes. Customers must comply with all applicable laws and regulations, including those relating to controlled substances, chemicals, laboratory safety, occupational health, environmental protection, import and export controls, sanctions and customs.

4. Accuracy of information

We aim to keep the information on the Site accurate and up to date. However, product information, availability, descriptions, images, technical information and other content may change without notice.

Where a specific specification or certificate is required for a purchase, the applicable documentation supplied with or for the relevant product takes precedence over general website content.

5. Intellectual property

Unless otherwise stated, the Site and its content, including text, graphics, logos, layouts, photographs, documents and other materials, are owned by or licensed to Hexla Molecular Laboratory Group Ltd. and are protected by applicable intellectual property laws.

You may access and use the Site for legitimate business or research purposes. You must not reproduce, distribute, modify, commercially exploit or republish substantial parts of the Site without prior written permission, except where permitted by law.

6. Acceptable use

You must not use the Site:

• in breach of any applicable law or regulation;
• to submit fraudulent, misleading or deliberately inaccurate information;
• to interfere with the operation, security or availability of the Site;
• to introduce malicious code or attempt unauthorised access to systems or data; or
• in a way that could reasonably cause damage to Hexla, its suppliers, customers or other users.

7. Third-party services and links

The Site may contain links to third-party websites or use third-party services. These are provided for convenience or to operate parts of the Site. Hexla does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

8. Availability of the Site

We do not guarantee that the Site will always be available, uninterrupted or free from errors. We may modify, suspend or discontinue parts of the Site where reasonably necessary, including for maintenance, security or operational reasons.

9. Disclaimer

To the extent permitted by law, the Site and its content are provided without warranties or guarantees of any kind, whether express or implied. In particular, we do not warrant that website content will always be complete, current, accurate or suitable for your particular requirements.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited.

10. Limitation of liability

To the fullest extent permitted by applicable law, Hexla Molecular Laboratory Group Ltd. will not be liable for indirect, incidental, special or consequential loss arising from your use of, or inability to use, the Site.

Where a separate written agreement, quotation or order confirmation applies to a particular transaction, the liability provisions in that agreement govern the relevant transaction to the extent of any conflict with these website terms.

11. Privacy and cookies

Our handling of personal data is described in our Privacy Policy. Information about cookies and similar technologies used on the Site is available in our Cookie Policy.

12. Changes to these terms

We may update these Terms & Conditions from time to time. The current version will be published on this page and the “Last updated” date will indicate when it was most recently revised.

13. Severability

If any provision of these terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or adjusted to the minimum extent necessary, and the remaining provisions will continue to apply.

14. Governing law and jurisdiction

Any contract for the supply of products or services will be governed by the law and jurisdiction expressly agreed in the applicable quotation, order confirmation or written agreement.

For use of this Site itself, nothing in these terms is intended to remove any mandatory rights or protections that apply to you under the law of the jurisdiction in which you are located.

15. Contact

If you have questions about these Terms & Conditions, please contact supply@hexlaml.com.